The Buy With Confidence scheme puts consumers in touch with approved traders who have agreed to provide high standards of customer service, including dealing promptly with any complaints.
Any business can apply to join. The list of approved traders runs from builders to wine merchants and from chauffeurs to upholsterers.
Approved traders are vetted before they join and agree to:
In addition, Trading Standards will provide a mediation service if there is a dispute that cannot be resolved between the parties concerned.
All reputable reliable traders and retailers who trade within East Sussex can apply for membership of the East Sussex County Council 'Buy With Confidence' Trading Standards Approved Scheme.
To apply just call 01323 418215 or email